Contact
Send us a message
[/ux_text] [/col_inner] [/row_inner] [/section] [/col] [/row] [row label=”Contact us” style=”large” width=”custom” custom_width=”1400px” h_align=”center”] [col span__sm=”12″ padding=”15px 5% 14px 5%” padding__sm=”50px 20px 0px 20px” padding__md=”50px 20px 30px 20px” margin=”-67px 0px 0px 0px” margin__sm=”-0 0px 0px 0px” margin__md=”0 0px 0px 0px” bg_color=”rgb(255, 255, 255)”] [page_header style=”simple” text_color=”dark” align=”right” show_title=”0″] [/col] [col span=”2″ span__sm=”12″] [ux_image id=”1067″ width=”20″ width__sm=”15″]Adress
20378 88 Ave
Langley, BC
V1M 2Y4
Opening Hours
Mon to Fri: 8:30am – 5:30pm
[/col] [col span=”2″ span__sm=”12″] [ux_image id=”1069″ width=”20″ width__sm=”15″]order.giantsmarket
@gmail.com
phone
604.371.3766
[/col] [col span__sm=”12″ padding=”3px 5% 16px 5%” padding__sm=”50px 20px 0px 20px” padding__md=”50px 20px 30px 20px” margin=”0 0px 0px 0px” margin__sm=”-0 0px 0px 0px” margin__md=”0 0px 0px 0px” bg_color=”rgb(255, 255, 255)”] [ux_html]Please read our FAQ before sending us a message.
[accordion] [accordion-item title=”What are the delivery charges for orders from the Online Shop?”]FREE DELIVERY OVER $40
We will charge you a $5.00 shipping fee if your order is less than $40.00.
[/accordion-item] [accordion-item title=”Which payment methods are accepted in the Online Shop?”]Direct debit payments, Credit card payments
The one caveat to all of those benefits? Fees. Processing credit cards means you’ll have to accept the associated transaction fees that payment processors charge. While these fees can vary, they average between 1.5% and 3% of the total sale.
[/accordion-item] [accordion-item title=”How long will delivery take?”]오늘 주문! 내일 배송!
밴쿠버, 리치몬드, 버나비, 코퀴틀람, 포트무디,
뉴웨스트민스터, 써리, 랭리
– 월요일~토요일 매일 광역 밴쿠버 지역 배송해 드립니다.
– 곧 서비스 지역을 확대할 예정입니다.
– 법정 공휴일 (statutory holiday)에 주문하신 상품은 익영업일에 배송해 드립니다.
Update Delivery Schedule!
Delivery (Monday~Saturday)
Vancouver, Richmond, Coquitlam & Tri-cities, Burnaby,
New Westminster, Surrey, Langley
We hope to see you soon.
[/accordion-item] [accordion-item title=”How secure is shopping in the Online Shop? Is my data protected?”]Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
[/accordion-item] [accordion-item title=”What exactly happens after ordering?”]After you place your order our team will go to work processing your order immediately. It will be sent right to our fulfillment center and sent out same day or next day on weekdays and on the following Monday for weekends.
Customers typically receive their order within just 2-3 days in most cases!
[/accordion-item] [accordion-item title=”Do I receive an invoice for my order?”]You should have received an invoice in the order confirmation email that we sent you right after your payment was processed. You’ll find it near the bottom of the email in the “Your Purchase Documents” section.
If you didn’t receive an email, it may have been filtered to your junk or spam folder if you have one, so we recommend that you check there. You can also try our easy-to-use purchase lookup page to retrieve order information for any purchases you’ve made through giantsmarket.
If there’s anything else you need, please feel free to contact giantsmarket Customer Support.
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