ELLA HAT

Return

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 
All item bring from Korea so if you want return you're must be pay include canada delivery and internatial post.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hd0002410@naver.com. Please note that returns will need to be sent to the following address: 1707-525Foster ave. Coquitlam BC
Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hd0002410@naver.com.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.